Answers to frequently asked questions

Do you have any questions? Perhaps you will find answers here. And if not, we are always ready to help you. Help

How do I find out the status of the application?

When exchanging digital and electronic assets on the BlaBlaMoney website, a letter indicating the number of your application will be sent to the e-mail box specified by you. All information on your application will also be available in the User’s personal account.

If you need additional information, contact the online support or the service specialists and specify the number of your application.

Memo and Tag - what are they for?

When transferring cryptocurrencies such as Ripple XRP, Stellar and NEM on the BlaBlaMoney service, you need to specify the Memo/Tag payment IDs. Such identifiers consist of a combination of numbers and letters you will recognize when creating a transaction. Such attributes of the transaction help determine payments accurately by matching the addresses of the sender and recipient in the corresponding Blockchain network. You can get more detailed information from a support specialist in an online chat available on the service.

How fast does the exchange take place?

The application processing speed on the BlaBlaMoney cryptocurrency exchange service takes from 1 to 15 minutes. The final time, by which the funds arrive to your wallet, depends on many factors. For example, in the Bitcoin network, the transaction confirmation time can vary from 5 to 45 minutes and depends on the network load. You can get more detailed information from a support specialist in an online chat available on the service.

Bep2 and Bep20 – what’s the difference?

Bep2 and Bep20 are the technical token standards for the Binance network concept. Bep2 belongs to the Binance Chain, and Bep20 belongs to the Binance Smart Chain. Both standards are related to the BNB cryptocurrency and jointly complement the Binance network algorithm. The cross-functionality of tokens allows exchanging transactions between different blockchains, which means that Bep2 tokens can safely interact with Bep20. You can get more detailed information from a support specialist in an online chat available on the service.

If I specified incorrect banking details, what should I do?

If you have created an application but specified incorrect banking details, you need to contact the support service as soon as possible to prevent payments to incorrect banking details. On the BlaBlaMoney service, applications are processed, on average, within not more than 15 minutes.

If your application has already been processed and the funds have been sent, it is impossible to return your funds.

If the processing of your application is suspended, please contact the support service to solve the problem and update the details.

I paid for the application, but forgot to click “I paid”

If you have created an application and paid for it using the received details, but failed to click the “I paid” button within the specified time, contact the support service of the BlaBlaMoney service to complete the processing of the application. When applying, you need to specify the number of your application.

My QIWI Wallet does not accept the transfer, what should I do?

The first thing you can do is clarify the identification level of your wallet. The QIWI payment system has several identification levels, with which the limits of using wallets also change.

Secondly, clarify with the support service of the QIWI payment system the reasons for delay in payment. In most cases, they give an exhaustive answer.

The average time for processing an application on the BlaBlaMoney cryptocurrency exchange service is from 1 to 15 minutes. The final arrival of funds to the QIWI wallet may not depend on the exchange service operation. You can get more detailed information from a support specialist in an online chat available on the service.

What is the purpose of card verification?

BlaBlaMoney provides for the security of the service users and fights against fraudulent activities in the global crypto community. Accordingly, the service may request additional information about your identity to prevent possible use of your data by hackers.

The verification procedure itself is as simple as possible and does not require security codes (CVC2/CVV2) and the validity period of bank cards to be disclosed. You can get more detailed information from a support specialist in an online chat available on the service.

Telegram-Bot - how to use it?

For the maximum user convenience, specialists of the BlaBlaMoney cryptocurrency exchange have launched an online-bot in the Telegram messenger. The intuitive interface of the Bot allows you to exchange digital assets without visiting the web version of the site. You can get more detailed information from a support specialist in an online chat available on the service.

BlablaMoney bonuses - how to get them?

The BlaBlaMoney cryptocurrency exchange service invites its users to leave a review about the work quality and their experience using the BlaBlaMoney service. You can leave a review on the BestChange specialized monitoring. You can get more detailed information about the bonus program on the corresponding page, or check with the support service operator in the online chat available on the service.

What discount can I get?

To conduct the most profitable transactions, a special Affiliate Program is provided on the BlaBlaMoney service. You can get introduced to the Program details on the corresponding page or through an online chat with a service specialist.

24 hours have passed and no payment has been received. What to do?

The average application processing time on the BlaBlaMoney service is not more than 15 minutes. However, the final crediting time depends on many factors the service cannot influence.

For example, if you decided to withdraw Bitcoin from the exchange, you will have to wait for 2-6 network confirmations. For other cryptocurrencies, this indicator can reach up to 30 or more confirmations.

If you need to receive funds to a bank card, the crediting time will depend on the recipient’s bank, and can range from a couple of minutes to several days.

For more information about your application, please contact the support service of the BlaBlaMoney service.

Referral link - how to use it?

The BlaBlaMoney digital currency exchange service offers you to take advantage of special conditions and receive referral income. Having obtained a referral link in your Personal Account after your registration, you will start getting interest income from all operations carried out on your link. Just distribute your referral link in a convenient way to have every user who clicked on your link and made an exchange bring you profit.

You can get introduced to the terms on the corresponding page or in an online chat with a support specialist.

What is a currency reserve?

When making an exchange on the BlaBlaMoney service, you need to consider whether you can receive the amount you need in the specified currency. It is possible to view the reserve of a particular currency, both on a separate page of the service and on the page where the application was created. If you need to receive an amount exceeding that specified in the Reserve, you can contact the support service of the exchanger to increase the Reserve of the corresponding currency.

TRC20 and ERC20 – what’s the difference?

TRC20 is the technical standard of the USDT token in the TRON network.

ERC20 is the technical standard for the USDT token on the Ethereum network.

Tether USDT is probably the most popular stablecoin today, which makes it possible to protect cryptocurrencies from the volatility of exchange rates. In the TRC20 network, commissions are often much lower than in the ERC20 network – this must be taken into account when making a transfer. As a rule, all modern exchanges allow you to choose, in which network to make a withdrawal. If you don’t know which network you need, contact a support specialist by e-mail or using an online chat on the service’s website.

Is it possible to make an exchange without registration?

Yes. The BlaBlaMoney cryptocurrency exchange service does not require user registration to conduct exchanges.

When creating applications, we recommend that you specify the email address to which you have access. If the application contains errors and is put on hold, the email address specified by you will help complete the transaction.

Registration on the BlaBlaMoney website allows service users to accumulate a discount as the volume of the transferred amounts increases. You can get more detailed information from a support specialist in an online chat available on the service.

What are confirmations on the Bitcoin network?

Confirmation in the Bitcoin network is the process of including a transaction in a network block. That is, after making a transfer from one wallet to another, the data of this operation are sent to the network to obtain the legitimacy status. This process takes time and depends on the network load. You can get more detailed information from a support specialist in an online chat available on the service.

I can’t log into my personal account, what should I do?

To restore access to your Personal Account, you need to use the “Forgot your password?” function. The BlaBlaMoney cryptocurrency exchange service recommends that you always specify the email address to which you have access.

How to use the service Create an invoice for payment

The service "Create an invoice for payment" is a popular function on the BlaBlaMoney online cryptocurrency exchanger.

The service allows you to generate an invoice link and send it as an invoice. The biggest advantage of the function is that the user of the service can choose what to accept payment in.
So where to start building your invoice?

Go to the invoice generation page .
Determine in what currency you would like to receive funds. This can be a cryptocurrency, a bank card, or a payment system account.
Enter the amount and select the currency from the selected direction.
Choose who will pay the commission. Select "Client" - if you want the commission to be paid by the one who will receive the invoice-link. Select "Shop" - if you want to pay the commission yourself.
Fill in the rest of the form and click the "Generate invoice" button.

Next, you will receive a link to pay for this invoice.